FAQS

Q1. Can I have a sample order?

A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.

Q2. What about the lead time?
A: Sample needs 3-5 working days, mass production time needs 1-2 weeks for order quantity more than 100-200pcs.

Q3. Do you have any MOQ limit for order?
A: Low MOQ, 1pcs for sample checking is available

Q4. How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. 

Airline and sea shipping also optional.

Q5. How to proceed an order?
A: Firstly let us know your requirements or application.
Secondly We quote according to your requirements or our suggestions.
Thirdly customer confirms the samples and places deposit for formal order.
Fourthly We arrange the production.

Q6. How to send the Payment ?

A: Bank transfer, Western Union, Paypal, Credit Card and Cash is also acceptable.


Q7: Do you offer guarantee for the products?
A: Yes, we offer 2-3 years warranty to our products.


Q8: Do you offer OEM and ODM?
A: Yes, OEM and ODM are acceptable.